Terms & Conditions

1. Who we are

CoachPulse is a client management and analytics platform for fitness coaches, operated from Switzerland. By creating an account you accept these Terms & Conditions.

2. Your account

You must provide accurate details and keep your credentials secure. You are responsible for everything that happens under your account.

You must be at least 18 years old and legally able to enter a contract.

3. Acceptable use

Do not use CoachPulse to store unlawful content, spam clients, attempt to break platform security, or resell the service without written permission.

You are responsible for the coaching advice you give. CoachPulse provides tooling, not medical or nutritional advice.

4. Your clients' data

Data you collect about your clients belongs to you and your clients. You act as the data controller; CoachPulse acts as processor and handles it on your instructions.

You confirm you have the right to upload the client data you enter.

5. Plans, trials and billing

New accounts include a 30-day free trial. Paid plans are billed in advance through our payment provider and renew automatically until cancelled.

You may cancel at any time; access continues until the end of the paid period. Prices may change with prior notice.

6. Availability

We work to keep the service available but do not guarantee uninterrupted operation. Maintenance and outages can happen.

7. Termination

You can delete your account at any time from Settings. We may suspend accounts that breach these terms.

8. Liability

To the extent permitted by law, CoachPulse is not liable for indirect or consequential losses. Our total liability is limited to the fees you paid in the previous 12 months.

9. Health & medical disclaimer

CoachPulse is a software tool and technology provider only. We are not a medical, health, fitness or nutrition provider and we do not create, review or endorse any coaching plan, workout, diet or recommendation.

You are solely responsible for the safety and suitability of any coaching advice, exercise programme or protocol you deliver to your clients through CoachPulse. We disclaim all liability for physical injuries, health complications, adverse medical events or psychological harm arising from coaching plans delivered via the platform.

Clients should consult a qualified medical professional before beginning any exercise or nutrition programme. CoachPulse is not a party to disputes between coaches and their end-clients.

10. Governing law & jurisdiction

These Terms are governed by the laws of Switzerland, excluding its conflict-of-law rules.

Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Valais, Switzerland.

11. Changes and contact

We may update these terms; material changes will be announced in the app. Questions? Reach us through the contact page.